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Crucial Accountability, 2E: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Crucial Accountability 2E Tools for Resolving Violated Expectations Broken Commitments and Bad Behavior
Author: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, David Maxfield
The highly anticipated new edition of the New York Times bestseller Crucial Confrontations Broken promises, missed deadlines, poor behavior--they don't just make others' lives miserable, they sap up to 50% of organizational performance and account for 90% of divorces. Retitled Crucial Accountability, this updated version of Crucial Confrontation...  more »
ISBN-13: 9780071829311
ISBN-10: 0071829318
Publication Date: 6/21/2013
Pages: 336
Edition: 2
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Publisher: McGraw-Hill
Book Type: Paperback
Members Wishing: 3
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