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Crisp: Managing Employee Performance Problems (Crisp Professional Series)
Crisp Managing Employee Performance Problems - Crisp Professional Series Author:Neville Thompkins At some point every manager has to cope with people problems. From alcoholism to illiteracy, this book has a case study to help you learn how to handle 29 specific problem behaviors. With a view to the changing needs of the new workforce, you?ll learn how to tell the difference between legitimate complaints and insubordination. Discover why your... more » employees work and how to encourage good performance. Also included are tips on resolving disputes fairly. The real-world situations in these case studies provide practical solutions to boost performance in any organization.« less