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Creating Citizen-Consumers: Changing Publics and Changing Public Services
Creating CitizenConsumers Changing Publics and Changing Public Services
Author: John Clarke, Professor Janet E Newman, Nick Smith, Elizabeth Vidler, Dr Louise Westmarland
Political, popular and academic debates have swirled around the notion of citizen as a consumer of public services, with public service reform increasingly geared towards a consumer society. This innovative book draws on original research with those people in the front-line of the reforms -staff, managers and users of public services - to explor...  more »
ISBN-13: 9781412921336
ISBN-10: 1412921333
Publication Date: 2/16/2007
Pages: 192
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Publisher: Sage Publications Ltd
Book Type: Hardcover
Other Versions: Paperback
Members Wishing: 0
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