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Consumable Products: Building Consumer Loyalty Online
Consumable Products Building Consumer Loyalty Online Author:Anne Fischer Lent This quantitatively based research study investigates foundations of Customer Loyalty to products and vendors that sell and promote household and personal supplies. The question is who will own the online Consumable business? How can online businesses cement loyalty among current customers? Which strategies will best reward web business efforts?... more » This study covers: Health & Healthcare
Health & Beauty - Cosmetics, Vitamins, Toiletries
Healthcare & Prescription Pharmaceuticals
Food & Supplies
Groceries & Household Supplies
Gourmet Foods, Beverages - Wine, Steaks, Cigars, etc.
Pet Supplies The report details the mechanisms that build consumer loyalty for the category as a whole who the buyers are, where they live and work, how to reach them, what they seek online and how to extend product lines to cater to their broader interests. It also explores detailed differences in marketing specific Consumable products to consumers, highlighting nuances and variations that can maximize marketing potential. The factual study reaches beyond purchase frequency and market penetration to understand how websites create value and loyalty within specific Consumable markets; how they create higher rates of return customers; and, ultimately, how Consumable Web business can generate higher rates of return for their investments in marketing, promotion and operations. This is the first of four reports addressing issues of Consumer Loyalty Online which will be posted over the next eight weeks. Other Consumer Loyalty research topics include "Fashion & Style Products Online", "Computer and Office Products Online", and an overarching comparison of Consumer Loyalty factors across 10 different broad product categories.« less