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Connecting with Grieving Clients: Supportive Communications for 14 Common Situations
Connecting with Grieving Clients Supportive Communications for 14 Common Situations
Author: Laurel Lagoni, MS, Dana Durrance, MA
Guiding pet owners through their grief following the loss of a beloved pet is one of the toughest parts of your staff's job. Handled sensitively and compassionately, the situation can strengthen the bond with the client for years to come. The new, second edition of this valuable resource offers specific strategies for dealing with a number of co...  more »
ISBN-13: 9781583261668
ISBN-10: 1583261664
Publication Date: 10/3/2011
Pages: 148
Edition: Second
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Publisher: AAHA Press
Book Type: Paperback
Members Wishing: 0
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