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Communicate with Confidence, Revised and Expanded Edition: How to Say it Right the First Time and Every Time
Communicate with Confidence Revised and Expanded Edition How to Say it Right the First Time and Every Time Author:Dianna Booher Make your meaning clear, send the right signal, and never miscommunicate again. What do you do when a client calls while you're having lunch with another client? How do you stand out with a persuasive message in a sea of social media? Is tweeting every two minutes aggressive, intrusive, smart, or just friendly? For learning the art of effective ... more »communication, there's no better resource than the business communication classic "Communicate With Confidence". Retaining all the information that has made has made this a business communication classic, the second edition is updated to include new rules for conveying a message clearly, politely, and confidently via videoconferencing, teleconferencing, social media sites, and mobile phones. Dianna Booher is CEO of Booher Consultants, a global performance improvement firm that helps organizations increase profitability and market share through more effective communication. She is the bestselling author of several books, including "Communicate with Confidence", "Speak with Confidence", and "The Voice of Authority".« less