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Code Switching: How to Talk So Men Will Listen
Code Switching How to Talk So Men Will Listen Author:Ph.D., Claire Damken Brown, Ph.D., Audrey Nelson Mars and Venus head to work... — Day-to-day, face-to-face workplace communication between men and women is often dysfunctional because each gender employs different speech patterns. When careers and paychecks are on the line, clear communication is crucial-from the mailroom to the boardroom. Code Switching explains what to say, how... more » to say it, how to be taken seriously, and how to act while speaking with the opposite sex for maximum effectiveness in the workplace. Included are:
•How men and women manage conversation, and the value of "chitchat" prior to a meeting.
•How men use language to impart information and women use language to build or indicate relationship.
•How men use e-mail to emphasize control while women use it to share and build rapport.
•How women can use language to build their credibility.
•How humor is used as a power play, to build territory, or to exclude others.
•How gender talk creates and shapes work relationships.« less