Coach's Guide to The Memory Jogger II Author:Michael Brassard, Diane Ritter This book is a comprehensive reference for coach's, managers and team leaders to help people better understand the purpose and method of using The Memory Jogger II continuous improvement and management and planning tools. It answers commonly asked questions about each of the tools, and explains how to effectively coach teams on when, why and how... more » to apply them. It measures 3.5" x 5.5".« less