Business English at Work Author:Susan Jaderstrom, Joanne Miller Written in a conversational tone, this 18-chapter, 4-color text takes a totally new learning approach to relating business English to the world of work. Telecommunications, customer service, online references, and a host of other real-world topics connect directly to activities and exercises in grammar, punctuation, vocabulary, spelling, word di... more »vision, and sentence writing/revising.« less