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Beyond Satisfied: Four Steps To Loyal Customers And Happy Employees
Beyond Satisfied Four Steps To Loyal Customers And Happy Employees Author:Robert Brown Beyond Satisfied is a story about businessman George Corbett. He's had it rough the past few years and has taken a solo vacation to Scotland to sort things out. Although he wasn't looking for one, George finds a mentor. What he learns will propel his company to the top in customer loyalty and employee happiness. You can do the same for your co... more »mpany. Not bad for a day in Dundee.« less