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Beyond Reason : Using Emotions as You Negotiate
Beyond Reason Using Emotions as You Negotiate
Author: Roger Fisher, Daniel Shapiro
Emotions matter. Whether negotiating with an angry boss or an outraged teenager, emotions can derail you. Properly treated, however, they can help you achieve the results you want. This book shows you how. In Beyond Reason, you will discover five "core concerns" that motivate people: appreciation, affiliation, autonomy, status, and r...  more »
ISBN-13: 9780670034505
ISBN-10: 0670034509
Publication Date: 10/6/2005
Pages: 256
Rating:
  • Currently 5/5 Stars.
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5 stars, based on 1 rating
Publisher: Viking Adult
Book Type: Hardcover
Other Versions: Paperback, Audio Cassette, Audio CD
Members Wishing: 0
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