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Basic Telephone Training
Basic Telephone Training
Author: Watson
An elementary course for anyone who needs to improve their telephone skills, particularly for the workplace. Each unit develops the language and skills needed to use the phone confidently and take messages efficiently. Areas covered include basic vocabulary, numbers, dates and spelling on the phone, key phrases and recorded messages.
ISBN-13: 9780809205974
ISBN-10: 0809205971
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Publisher: Ntc Pub Group
Book Type: Audio Cassette
Members Wishing: 0
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