2013 - Process Redesign the Implementation Guide for Managers the Implementation Guide for Managers [Engineering Process Improvement Series] (Paperback) ISBN-13: 9780133764819 ISBN-10: 0133764818 Genres: Business & Money, Science & Math ? 1996 - Process Redesign the Implementation Guide for Managers (Hardcover) ISBN-13: 9780201633917 ISBN-10: 0201633914 Genre: Business & Money ? |