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Architecting ITSM: A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
Architecting ITSM A Reference of Configuration Items and Building Blocks for a Comprehensive IT Service Management Infrastructure
Author: Randy A. Steinberg
Up until now, no one has attempted to lay out the entire blueprint for architecting a complete IT service management supporting infrastructure-until this book. What are the supporting toolsets and technologies that need to support an IT service management infrastructure? What databases need to be put into place? What are all the IT service manag...  more »
ISBN-13: 9781490719573
ISBN-10: 1490719571
Publication Date: 1/22/2014
Pages: 368
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Publisher: Trafford
Book Type: Paperback
Members Wishing: 0
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