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Architecting ITIL
Architecting ITIL
Author: Randy A. Steinberg
Just what are all the CIs that go into a Configuration Management system? What are all the finds of supporting toolsets and technologies that need to support and IT Service Management infrastructure? What kinds of databases need to be put into place? What are all the IT Service Management roles and responsi...  more »
ISBN-13: 9781425180348
ISBN-10: 1425180345
Publication Date: 10/27/2008
Pages: 386
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Publisher: Trafford Publishing
Book Type: Paperback
Members Wishing: 1
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