Helpful Score: 6
I have been a dispatcher for 12 years, and I loved this book! It is so true...one second you're reading a book,and the next second you are trying to get rescue to a person having a heart attack or firemen to a house burning down. Our department has only one dispatcher for deputies, rescue and fire, and it can get really hairy sometimes, but I wouldn't trade this job for anything except retirement! :D
Ms. Burau captured the life of dispatching just as it is, warts and all.
Ms. Burau captured the life of dispatching just as it is, warts and all.
Helpful Score: 2
I'm a dispatcher and I thought this book was so true. I think every new dispatcher, and family member of a dispatcher, and anyone thinking of becoming a dispatcher should read this book.
Helpful Score: 2
Quick, fun read. Operator is based in Ramsey County, Minnesota so lots of local references for Minnesotans.
Helpful Score: 1
Interesting, and in places funny, book about a 911 operator
