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8 Steps to Restoring Client Trust: A Professional's Guide to Managing Client Conflict
8 Steps to Restoring Client Trust A Professional's Guide to Managing Client Conflict
Author: Paul Glen, Maria McManus
If you have clients, at some point you?re going to have an unhappy one. Everyone does. Successful professionals are not the ones who never have client problems, but the ones who handle those problems well. This book offers simple, effective guidelines for managing client and stakeholder conflict. These eight easy steps will help you resolve...  more »
ISBN-13: 9780971246812
ISBN-10: 0971246815
Publication Date: 3/25/2012
Pages: 118
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Publisher: Leading Geeks Press
Book Type: Paperback
Members Wishing: 0
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