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The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guide (Active Training Series)
The 60Minute Active Training Series How to Bring Out the Better Side of Difficult People Leader's Guide - Active Training Series Author:Melvin L. Silberman, Freda Hansburg Faced with people we don?t like or don?t understand, most of us tend to write them off, or worse still, vent about them to others. How to Bring Out the Better Side of Difficult People, Leader?s Guide from the popular 60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches how to a... more »pproach difficult people in productive ways. Specifically, participants will be learn how to
Draw out people rather than closing them down
Overcome their own barriers to understanding others
Look beyond the surface to learn what make people ?tick?
Take a novel approach when a relationship feels stuck