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I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
I Want You to Cheat The Unreasonable Guide to Service and Quality in Organisations
Author: John Seddon
Illustrates many key principles which need to be understood when improving the performance of organisations.
ISBN-13: 9780951973103
ISBN-10: 095197310X
Publication Date: 9/1/1992
Pages: 160
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Publisher: Vanguard Consulting Ltd
Book Type: Paperback
Members Wishing: 0
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