2009 - Winning Marketing Strategy the Rules (Paperback) ISBN-13: 9780971154209 ISBN-10: 0971154201 Genre: Business & Money ? 2005 - Delightful Customer Service 12 Steps to a Better Bottom Line (Paperback) ISBN-13: 9780976440901 ISBN-10: 0976440903 ? 2002 - Running a Supermarket Consumer Focus Group (Paperback) ISBN-13: 9780964265776 ISBN-10: 096426577X ? Delight Methe Ten Commandments of Customer Service (Paperback) ISBN-13: 9780964265738 ISBN-10: 0964265737 ? |