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Inspiring Call Center Performance
Inspiring Call Center Performance
Author: Dan Coen
Is it time to drive performance in your call center? Inspiring Call Center Performance is a terrific book to teach managers the principles of creating dynamite results in the call center. It was written for managers, executives, supervisors and trainers who manage call center, inside sales and customer care departments. This audio book fo...  more »
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ISBN-13: 9780966043655
ISBN-10: 0966043650
Publication Date: 4/4/2003
Pages: 150
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Publisher: DCD Publishing
Book Type: Audio CD
Members Wishing: 0
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