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Finding the Truth: Effective Techniques for Interview and Communication (with Workbook & DVD)
Finding the Truth Effective Techniques for Interview and Communication - with Workbook & DVD Author:Association of Certified Fraud Examiners CPE Credit: 20 — Unfortunately, "Interview Techniques 101" is not a course most of us took in college. Yet every day auditors, investigators, lawyers and other professionals are required to interview and elicit information from people as part of their jobs. — First and foremost, an effective interviewer is an effective communicator. This course pr... more »ovides a new approach to interview methodology by focusing on a previously overlooked part of interviewing - effective communication.
This self-study video/workbook set features a 50-minute video and a 200-page workbook that discuss the skills necessary to become a better communicator and a more effective interviewer. The video presents real-life situations that auditors and investigators are likely to encounter, including techniques useful in overcoming the reluctance of interviewees. The course also describes how to analyze the written and oral statements made by a subject. You will learn how the unconscious choice of words in a subject's denial can often lead to discovering the truth, and ultimately a confession.
Key Elements of Finding the Truth: Effective Techniques for Interview and Communication:
- Evaluating written and oral communications
- Non-verbal and verbal contaminants and detecting linguistic clues
- Establishing rapport with the interviewee
- "Contaminating" the interview
- Interview preparation and the legal implications of interviewing
- Constructing and controlling the interview
- Preparing a written report of the interview
This self-study course is NASBA-approved.
Please note: All self-study course exams must be completed within one year of purchase date to receive CPE credit.« less