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Customer Mania! : It's Never too Late to Build a Customer- Focused Company
Customer Mania It's Never too Late to Build a Customer Focused Company
Author: Ken Blanchard, Jim Ballard, Fred Finch
Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up.In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders...  more »
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ISBN-13: 9780743539784
ISBN-10: 0743539788
Publication Date: 11/2/2004
Edition: Unabridged
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Publisher: Sound Ideas
Book Type: Audio CD
Other Versions: Hardcover
Members Wishing: 0
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