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Customer Mania!: It's Never Too Late to Build a Customer-Focused Company
Customer Mania It's Never Too Late to Build a CustomerFocused Company
Author: Ken Blanchard
The One Minute Manager meets Yum!, the world's largest restaurant company, in this practical guide to making superlative customer service drive your business to success. Customer Mania! tells the story of a company Chairman and how his quest for superlative customer service has become the driving force for empowering his staff and growing his bu...  more »
ISBN-13: 9780007201396
ISBN-10: 0007201397
Publication Date: 1/3/2005
Pages: 256
Edition: First Edition
Rating:
  • Currently 4/5 Stars.
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4 stars, based on 1 rating
Publisher: HarperCollins Publishers Ltd
Book Type: Hardcover
Other Versions: Audio CD
Members Wishing: 0
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