Carrie Jones was raised in Bedford, New Hampshire. She moved to Lewiston, Maine to attend Bates College. Initially pursuing a career as a lawyer, she later became an editor for newspapers, which led to her winning a Maine Literary Award for nonfiction. In 2007, Jones graduated from Vermont College's MFA program for writing, prior to which she completed the first draft of what would become her debut novel. She resides in Maine with her husband and daughter.

Jones's 2007 debut novel, Tips on Having a Gay (ex) Boyfriend, introduces a girl named Belle, whose longtime boyfriend Dylan eventually informs her that he is gay. The revelation leaves Belle torn between her resentment toward Dylan's secrecy, and her concern as he adjusts to his new identity in their town. Jones has labeled it a story of "self-discovery and understanding and all the different kinds of love out there." The novel was based in part on an experience that Jones had during high school. While exploring Belle's situation, the author felt compelled to reveal that "negative feelings aren’t all the feelings possible when your boyfriend comes out. You can feel proud of him. You can feel sad that he was afraid to tell the truth for so long. You can feel used sometimes. You can feel angry sometimes, but eventually, lots of the time you still love him. You still care about him. You want the best for him. In Tips I really wanted those positive feelings to eventually come out."

While reviewing the novel, Dana Rudolph of Bay Windows called it a story of "personal discovery," for both Dylan and Belle. Rudolph also stated that the book "explores the broader ramifications of homophobia and closetedness without resorting to stereotypes." She went on to declare it "an insightful, funny read about first love and first heartbreak." A review from Publishers Weekly stated that "the author's poetic prose ably captures her heroine's emotional upheavals." Additionally, Tips on Having a Gay (ex) Boyfriend won the 2008 Maine Literary Award for children's fiction, and the Independent Publishers Book Award for Best Young Adult Juvenile Novel. Jones also received the Martin Dibner Award for Most-Promising Maine Writer. The novel's sequel, Love (and Other Uses for Duct Tape), was labeled "challenging and thought-provoking, and always real and accessible," by author Kate Messner.

Jones's Girl, Hero, which was released in 2008, revolves around a student actress with a troubled home life. To cope with her difficulties, she writes messages to her hero, deceased movie actor John Wayne, and bonds with a friendly romantic interest from her school. In July 2008, the novel received recognition from The Assembly on Literature for Adolescents. The review stated that the story was "raw and real," also commending it for an ability to "empower readers."

A fantasy novel about a haunted town, tentatively titled Ghost Sickness and scheduled for release in 2011, was announced in 2010. The book is a collaborative novel by Jones and author Steven E. Wedel.

Need

Jones's most well-known work, the fantasy series Need, debuted in autumn 2008. She has described the story as being "about multiple things," including "finding yourself, finding love, solving a bit of a mystery," and "not getting dead." The novels follow a girl named Zara, who is drawn into a struggle against a group of malicious pixies. As the story progresses, Zara makes several new friends and allies, including a werewolf named Nick. In addition to the central conflict, Need explores themes surrounding integrity and personal phobias, while also examining strong-willed heroines and Norse mythology.

The series has largely been met with critical acclaim, while the initial entry was also listed as one of VOYA's best speculative fiction books of 2008. In a 2009 review of the first novel, Dale McGarrigle of the Bangor Daily News stated that, "While Need definitely has teen appeal, it’s a book that, like the best in this genre, will attract adult readers as well. It will fulfill a need for many." The second book in the series, Captivate, debuted at #7 on the New York Times Best Seller list in the "Children's Books...Chapter Books" subcategory.

Recurring elements

Jones's characters are sometimes involved with Amnesty International, which the author has also participated in. While discussing this in a 2008 interview, she cited a desire for her heroines to care about more than "boys and clothes." In addition, her works regularly feature small communities with close-knit residents. The author has claimed to draw inspiration from her own city of Bangor, Maine while writing. Musicians have also appeared more than once in her stories, with the characters Belle and Liliana (the protagonist of Girl, Hero) both having an interest in music. Jones has stated that she plays piano in private, and that she participated in a song-and-dance company, along with comedian Sarah Silverman, while in junior high school.

Writing approach

During a 2009 interview, Jones was asked about the appeal of the young-adult genre, and how the lines between fantasy and the real world blurred in her writing. Her response was as follows:

Belle series

1. Tips on Having a Gay (ex) Boyfriend (May 2007, ISBN 978-0738710501)
2. Love (and Other Uses for Duct Tape) (March 2008, ISBN 978-0738712574)

Need series

1. Need (December 2008, ISBN 978-1599904535)
2. Captivate (January 2010, ISBN 978-1599903422)
3. Entice (2011)

Additional work

1. Girl, Hero (August 2008, ISBN 978-0738710518)
2. Ghost Sickness (2011) with Steven E. Wedel