Did you buy a Gift Certificate instead of buying credits directly?

• This is usually the problem.
• Clicking on Credits in the Kiosk will allow you to purchase credits directly.
• Gift Certificates need to be redeemed to apply credits to your account.
  • Read How do I redeem a Gift Certificate? for instructions on how to do this.

If you did not purchase a gift certificate, and your purchase is not registering in your account within a few hours, this is probably a PayPal malfunction. Sometimes they don't transmit the transaction info to us, and we have to add the purchase manually.

• If this is the case, please forward your PayPal purchase receipt email to librarian@paperbackswap.com and we will take care of this.

Related Links:

How do I redeem a Gift Certificate?
How do I buy credits?